Problem installing Teechart2010 Pro in Delphi6

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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ram
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Problem installing Teechart2010 Pro in Delphi6

Post by ram » Thu Nov 18, 2010 9:41 pm

I am trying to install the component TeeChart2010Pro in delphi (version 6.0 build 6.240) UpdatePack 2.

The installation process recommended to recompile the decisioncube. When I try to do this,
I get a "compilation aborted".

Now, I'm trying to install it manually, but in step 6 (installation file) I get the message
"Never-built package 'tee96' must be recompiled" when I try to compile dss.dpk.

I've checked the default option and the rebuild as needed, but it doesn't work.

What should I do?

Narcís
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Re: Problem installing Teechart2010 Pro in Delphi6

Post by Narcís » Fri Nov 19, 2010 8:11 am

Hi ram,

For using TeeChart 2010 in Delphi 6 you'll need all Delphi 6 updates available which comprises: Update 2, RTL Update 2 and RTL Update 3. Does this solve the problem at your end? You could also install the TeeChart packages and try to compile the Decision Cube packages manually later one you have the TeeChart packages working.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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ram
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Re: Problem installing Teechart2010 Pro in Delphi6

Post by ram » Fri Nov 19, 2010 7:44 pm

Once I have installed the RTL update 3 at delphi 6, the component TeeChart2010 Pro it was installed successfully!
The decisioncube step was completed without errors.

Although the teechart was installed, when I execute delphi I get two messages.
The first one: "This application can't be inicialized because it wasn't found DclTee96.bpl. The reinstallation of the application can correct this problem"
The second one: "Can't load package d:\arquivos de programas\borland\Delphi6\bin\dcldss60.bpl. Do you want to attempt this package the next time a project is loaded?"

I can't compile successfully any delphi project using the TeeChart2010Pro installed.
I always get a "Unit TeeProcs was compiled with a different version of System.RTLVersion" message.

What should I do?

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Re: Problem installing Teechart2010 Pro in Delphi6

Post by Yeray » Mon Nov 22, 2010 2:27 pm

Hi ram,

It's most likely that your IDE still tries to load the old installation TeeChart packages. Please, check that the old TeeChart is uninstalled in the packages list in your IDE. Check also that the TeeChart path has no refernce to an old installation and check that the TeeChart path is on the top of the search path.
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ImageYeray Alonso
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Steema Software
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ram
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Re: Problem installing Teechart2010 Pro in Delphi6

Post by ram » Mon Nov 22, 2010 9:00 pm

Hi Yeray,

I believe we are progressing with the installation process.
Unfortunately, I still can not compile the project using the component TChartPro2010!

I wonder if there is any number so I can talk with someone from support regarding the installation of the product.
It's been a week since I'm trying to install the product.

I removed (Deleted even cleared) the following options from "project -> options -> packages":

TeeChart Components
TeeChart for QuickReport Components

No longer showing the two error messages that appeared at the opening of delphi.
However, the error in the compilation remains the same.

When I try to compile the project the error appears...
"Unit TeeProcs was compiled with a different version of System.RTLVersion"

How should I proceed?

Narcís
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Re: Problem installing Teechart2010 Pro in Delphi6

Post by Narcís » Tue Nov 23, 2010 12:17 pm

Hi ram,
I wonder if there is any number so I can talk with someone from support regarding the installation of the product.
It's been a week since I'm trying to install the product.
Steema office contact details can be found here. However, we think it's a better option using the forums as that way you can leave your inquiries here even if it's not during our working hours and when we are back we will try to reply them as soon as possible.
When I try to compile the project the error appears...
"Unit TeeProcs was compiled with a different version of System.RTLVersion"

How should I proceed?
This error message still indicates your Delphi 6 has not all udpates available installed. You mentioned you had installed RTL update 3 but you should also have installed RTL update 2 as they are not cumulative. Once your Delphi 6 has *all* updates installed (Update 2, RTL Update 2 and RTL Update 3) please try installing TeeChart again and check paths are set as Yeray reported.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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ram
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Re: Problem installing Teechart2010 Pro in Delphi6

Post by ram » Thu Nov 25, 2010 5:37 pm

I managed to do the installation TChartPro2010 successfully after installing Update 2, RTL 2 and rtl3 in Delphi 6, as you had requested.

First I would like to thank the team from across the Steema commitment and security that was passed to me at all times of the process of installing the product.

best regards and grateful now,
Gustavo Falcão

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Re: Problem installing Teechart2010 Pro in Delphi6

Post by Narcís » Fri Nov 26, 2010 8:10 am

Hi Gustavo,

You're very welcome. I'm glad to hear that.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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