When selecting a download (e.g. TeeChartVCLFMX-2023.39.exe from the Client Access > binary installers), it only downloads about 2k of data. I've tried with Firefox and Chrome, same result.
I've tried different files also, but they all only send about the same sized files (2,157 bytes).
I disabled A/V firewalls and Auto-Protect but that made no difference. The downloads just send about 2kb and stops.
Anyone else?
Thanks,
Trevor
Downloads are not working
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- Newbie
- Posts: 17
- Joined: Thu Jan 04, 2018 12:00 am
Re: Downloads are not working
Update, the file that is downloaded is named: "TeeChartVCLFMX-2023.39.exe", however, it is not an exe at all, it appears to be a PHP error. Below are the contents of that exe file:
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Code: Select all
<div style="border:1px solid #990000;padding-left:20px;margin:0 0 10px 0;">
<h4>A PHP Error was encountered</h4>
<p>Severity: Warning</p>
<p>Message: readfile(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0</p>
<p>Filename: helpers/MY_download_helper.php</p>
<p>Line Number: 205</p>
<p>Backtrace:</p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/helpers/MY_download_helper.php<br />
Line: 205<br />
Function: readfile </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/controllers/Steema.php<br />
Line: 3108<br />
Function: force_download_external </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/controllers/Mini_auth_www.php<br />
Line: 34<br />
Function: getprivate </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/index.php<br />
Line: 291<br />
Function: require_once </p>
</div>
<div style="border:1px solid #990000;padding-left:20px;margin:0 0 10px 0;">
<h4>A PHP Error was encountered</h4>
<p>Severity: Warning</p>
<p>Message: readfile(https://www.steema.com/files/vcl/public/TeeChartPro9/TeeChartVCLFMX-2023.39.exe): failed to open stream: no suitable wrapper could be found</p>
<p>Filename: helpers/MY_download_helper.php</p>
<p>Line Number: 205</p>
<p>Backtrace:</p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/helpers/MY_download_helper.php<br />
Line: 205<br />
Function: readfile </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/controllers/Steema.php<br />
Line: 3108<br />
Function: force_download_external </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/application/controllers/Mini_auth_www.php<br />
Line: 34<br />
Function: getprivate </p>
<p style="margin-left:10px">
File: /usr/home/nook4/public_html/index.php<br />
Line: 291<br />
Function: require_once </p>
</div>
Re: Downloads are not working
Hello,
Sorry, we've migrated the website to a new server and we are encountering some errors like those.
We are working on it.
Sorry, we've migrated the website to a new server and we are encountering some errors like those.
We are working on it.
Best Regards,
Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) | |
Please read our Bug Fixing Policy |
Re: Downloads are not working
Hello,
Downloads should work fine again.
Downloads should work fine again.
Best Regards,
Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) | |
Please read our Bug Fixing Policy |