Problem installing TeeChart 7.04 Standard for Delphi 6

nra19 · Post by **nra19** » Thu Aug 11, 2005 1:17 am

Yesterday we purchased teechart standard 7.04 and installed the version for Delphi 6
- the install went ok but the decision cube option failed ( no big problem for me )

When we come to compile a simple project it fails to compile

[Fatal Error] Unit1.pas(7): Unit TeeProcs was compiled with a different
version of System.RTLVersion

Is it more than a co-incidence that the teeprocs.dcu in the default install
location is dated 15 Feb 2005 ( the date of the Delphi 2005 release ) ??

I hope someone can help

Post by **Pep** » Thu Aug 11, 2005 6:35 am

Hi,

[Fatal Error] Unit1.pas(7): Unit TeeProcs was compiled with a different
version of System.RTLVersion

Normally this error happens when you've not installed all the updates of Delphi6. Before to install TeeChart PRo v7 you must have all the Updates and RTL Updates of Delphi6 installed.

nra19 · Post by **nra19** » Fri Aug 12, 2005 1:33 am

This has not been a problem with other delphi components we have purchased eg report builder .

and if it was a known issue why wasn;t it detailed on your order page ?

is this the only method for post sales "support" or can i email or phone someone directly ?

Post by **Pep** » Fri Aug 12, 2005 8:10 am

Hi,

This has not been a problem with other delphi components we have purchased eg report builder .

It's just that the TeeChart sources has been compiled with all the updates installed, so when you try to install the packages your Delphi need to have all the updates installed.

is this the only method for post sales "support" or can i email or phone someone directly ?

There're three methods : Forums, Newsgroups or Pro Suuport account. If you're ProSupport customer you can send a mail directly, if not, you should use the forums (here), and newsgroups is normally used for non customers (Eval versions, etc...).

nra19 · Post by **nra19** » Sat Aug 13, 2005 3:24 am

I just installed RTL update 3 and I still get the
"Teeprocs was compiled with a different version of system.RTLVersion "
error

The RTL 3 update did not changed system.pas at all ,
and system.RTLVersion is still 14.20

So I still have a problem , and I need this working quickly

I understand you want people to buy support packages ,
but until I get the package installed in Delphi I think your support should be better .

After that I am on my own and I can live with that, or purchase a support package

Narcís · Post by **Narcís** » Tue Aug 16, 2005 9:12 am

Hi,

Yo should make sure Delphi 6 references newest TeeChart packages by checking:

1) Only newest TeeChart packages installed at Project -> Options -> Packages.

2) Search path list point at newest version "Bin" and "Lib" folder at the top of the Project -> Options -> Directories/Conditionals -> Search Path list.

3) Check the left bottom "Default" checkbox.

nra19 · Post by **nra19** » Tue Aug 16, 2005 6:13 pm

Hi Narcis ,

I have double checked your recommendations and can still have the same problem.

I used the filemon program from sysinternals to confirm that
the version of teeprocs.dcu is being read from the default install directory

D:\Program Files\Steema Software\TeeChart Standard 704 for Delphi 6\Delphi6\Lib

So it would seem there is someting wrong with the build - or the conditional directive in the build .

Hope you can help

Nigel

Narcís · Post by **Narcís** » Wed Aug 17, 2005 7:26 am

Hi Nigel,

You shouldn't have any problem installing TeeChart without the source code, just using the binary installer. Did you found any problem during the installation process?

To use TeeChart in Delphi 6 all Delphi (update 2) and RTL updates (updates 2 and 3) available must be installed. My colleague, Josep Lluís, already told you that in the forums. If you haven't done that I'd suggest you to uninstall TeeChart, install all updates available and reinstall TeeChart.