TeeChart Will Not install

[LDMSDevelopment]

I just purchased TeeChart Pro and am trying to install TeeChartVCLFMX-2016.18.exe or TeeChartVCLFMXSOURCE-2016.18.exe. I start the exe as an administrator and a blank window displays with the file name in the caption and then nothing else happens.

blankscreen.png (4.07 KiB) Viewed 4242 times

I attached a screenshot. Any suggestions? BTW, I work on a very secure network that doesn't allow the installer to reach out or use any protected folders. Thanks!

[Yeray]

Hello,

The first screen the installers should show is this:

2016-09-02_11-41-15.png (598.1 KiB) Viewed 4257 times

Please try downloading the installers again.
If you still find problems with it, please send a mail to "info at steema dot com" asking for the offline installer.