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TeeChart Will Not install

Posted: Thu Sep 01, 2016 2:15 pm
by 16579020
I just purchased TeeChart Pro and am trying to install TeeChartVCLFMX-2016.18.exe or TeeChartVCLFMXSOURCE-2016.18.exe. I start the exe as an administrator and a blank window displays with the file name in the caption and then nothing else happens.
blankscreen.png
blankscreen.png (4.07 KiB) Viewed 4244 times
I attached a screenshot. Any suggestions? BTW, I work on a very secure network that doesn't allow the installer to reach out or use any protected folders. Thanks!

Re: TeeChart Will Not install

Posted: Fri Sep 02, 2016 9:43 am
by yeray
Hello,

The first screen the installers should show is this:
2016-09-02_11-41-15.png
2016-09-02_11-41-15.png (598.1 KiB) Viewed 4259 times
Please try downloading the installers again.
If you still find problems with it, please send a mail to "info at steema dot com" asking for the offline installer.