install failed
install failed
I just tried to install TeeChart on my office computer. After it asked for license and password the install stops with an error saying that this version of TeeCalc is not compatible with the version of Windows I am running. I am using Windows 10 Pro version 1703. I tried to upload a screenshot of the rather long error message but the forum said I could not upload a file with an extension of bmp. I then tried PDF but it would not accept that either. Finally it let me upload a .jpg file.
- Attachments
-
- ScreenShot001.jpg (38.11 KiB) Viewed 8025 times
Re: install failed
Hello,
The same installer works fine in some machines with the same OS here. Please make sure:
- You install TeeChart into an empty folder.
- You have enough privileges. Try running the installer "as administrator".
The same installer works fine in some machines with the same OS here. Please make sure:
- You install TeeChart into an empty folder.
- You have enough privileges. Try running the installer "as administrator".
Best Regards,
 | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
      |
Please read our Bug Fixing Policy |
Re: install failed
I uninstalled and deleted all files that I could find related to TeeChart and it installed ok this time. Thanks.
Re: install failed
Hello,
Good! I'm glad to hear it works fine for you now!JimR wrote:I uninstalled and deleted all files that I could find related to TeeChart and it installed ok this time. Thanks.
Best Regards,
| Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
| |
Please read our Bug Fixing Policy |