Install Error - TeeChart Files to AUTO install cannot be found

[INL]

Delphi Sydney
Install version 2021.33

I am getting the following error when installing. (Install Error1.jpg)

Install Error1.jpg (26.13 KiB) Viewed 13055 times

I let it finish and tried to install "TeeInstall.exe" and it also gave an error "TeeChart files cannot be found under current folder structure" (InstallError2.jpg)

Install Error2.jpg (58.01 KiB) Viewed 13055 times

[Yeray]

Hello,

It works for me from the "Delphi27" folder but we'll revise that.
In the meanwhile, could you please try to move TeeInstall.exe to "Delphi27.win32" and run it from there?

[INL]

I tried moving the exe to the "Delphi27.win32" folder , and got the same error.

Install Error3.jpg (82.03 KiB) Viewed 13022 times

[Yeray]

Hello,

Could you please check if the "Delphi27\Delphi27.win32\Bin" folder contains the design-time packages?

designtimepackages.png (2.4 KiB) Viewed 13001 times

[INL]

Yes, those packages are there.

TeeTreeBPls.jpg (80.57 KiB) Viewed 12974 times

[Yeray]

Hello,

Those errors should appear when TeeInstall fails to find those files.
I'm sorry for the time spent on this.
I'd try to install the packages manually. To do so:
- Go to the list of packages ("Component\Install Packages...").
- Click on "Add..." and browse to the design-time package (DclTeePro927.bpl) in the "Bin" folder you showed in the last screenshot.
- If it gives an error saying it can't find the runtime package (TeePro927.bpl), then go to the "Delphi27\Delphi27.win32\System" folder and check if that package exists. If it exists, copy it to the "C:\Windows\SysWOW64" folder. For Win64, also copy the runtime package (TeePro927.bpl) from "Delphi27\Delphi27.win64\System" to "C:\Windows\System32". Close and reopen the IDE, and try to add the design time package again.

If you are interested in Firemonkey, then do the same steps above with the DclFMXTeePro927.bpl design-time package at the "Bin" folder and the FMXTeePro927.bpl runtime package at the "System" folder.

[INL]

I got a "Can't Load package" error so I did as instructed and copied the two "TeePro927.bpl" files to SysWOW64 and System32 folders. I still get the exact same error. I see the 924 files were already there, does that provide any hints?

PackageInstallError.jpg (96.46 KiB) Viewed 12927 times

[Yeray]

Hello,

Maybe you don't have enough rights. Could you please try to open the IDE with high privileges (as administrator) and try to add the package again?

[INL]

Nope, I tried running as admin. Same Error.

[Yeray]

Hello,

Is this the same machine you are using at this topic?
I'm starting to think there must some relevant/unexpected configuration we aren't being able to handle here.

[INL]

Yes, I decided to try the source code since the normal one wasn't working.
We have one teammate who successfully installed the source code version, I am the first to use the regular version. Should I have him try to install the normal version as well, or could that cause issues?

[Yeray]

Hello,

Yes, I decided to try the open source since the normal one wasn't working.

Source, not open

We have one teammate who successfully installed the source code version, I am the first to use the regular version. Should I have him try to install the normal version as well, or could that cause issues?

It would be interesting to know what's "wrong" in this machine so we can make TeeRecompile/TeeInstall to handle that situation.
Could you tell us more information about it? What Windows version, what RAD Studio build, how did you install it, what user did install RAD Studio and TeeChart, do other 3rd party components install fine,...?

[INL]

Sorry, I meant "source code version", not "open source"

I found the issue!
Something got corrupted or I did something wrong, when I ran the TeeInstall.exe the first time. When I ran it it asked if I wanted to back up the data. I made a copy the Studio\21.0 folder and continued. I just restored this folder, and then ran the TeeInstall.exe again and it worked fine.

[Yeray]

Hello,

I found the issue!

I'm glad to hear that!