installation problems

[rbarone]

Hello
I'm trying to install TeeChartVCLFMXStandard-2023.37 with Delphi 10.3 (O.S. Windows 10 Pro 22H2 19045.2965)
The installation itself works but at Delphi boot I receive a series of exceptions concerning the impossibility of finding the entry points of the various bpl
From the package list in Delphi, none have been installed (not checked) and if I try to check the packages I get the same exceptions
I also uninstalled both QuickReport 6 pro and FastReport latest version (all licenses purchased) and rebuilt the Delphi installation but the result didn't change. Nothing works.
I also tried to install versions earlier than 2023.37
without success
Advice?
Thanks for any help
Raffaele Barone

[Yeray]

Hello,

Do you have all the updates installed in the IDE?
https://docwiki.embarcadero.com/RADStud ... at%27s_New

Note we always build the binary installers with all the updates installed, and these kind of errors use to mean some packages in the IDE are different to those used to build the packages.

[rbarone]

Hi
thank you for your answer
I have 10.3 release 1 patched ide 1
unfortunately I can no longer install 10.3.3 as my update license has expired and from this year the embarcadero won't let you download even if you have the perpetual license
it is unfair of them but there is no way except by buying the 11
may i know which older version of teechart supports 10.3?
at the limit I use that version at least I don't lose the money of the teechar purchase I just made

[rbarone]

Hello,

Do you have all the updates installed in the IDE?
https://docwiki.embarcadero.com/RADStud ... at%27s_New

Note we always build the binary installers with all the updates installed, and these kind of errors use to mean some packages in the IDE are different to those used to build the packages.

I don't find it professional of Steema to sell a product without exact specifications.
In the notes we talk about the supported version of delphi 10.3, we don't talk about subversion.
Even to a request for help in tracking down a suitable version not even a response.
In the purchase notes we talk about 30 days of support included in the price, support that after 2 days does not give answers.
It is assumed that those who buy products like yours want to use it to do business and not because they are bored watching TV.
It's with the money of people like me that your company keeps going, this is lack of organization and respect for the customer.
With patience and considerable waste of time (and my time is worth as much as yours) I tracked down the version that works with my Delphi 10.3 the fact remains that a few days ago I bought a new product and I just have to use one from 2019 because the versioning problem is not clearly explained.
Luckily I only bought the base to start trying.
If you were in Italy I would have dragged you to court.

[Yeray]

Hello,

Sorry for the delay in the response.
We build the binary installers with all the updates installed because that's what most customers use. However, always we can, we provide installers, or just a zip, to customers with specific requirements.
Can you please specify what target platform's are you interested in so we can prepare it?
Thanks for understanding.

[rbarone]

Thank you so much for your availability, this answer of yours is what I expected and hoped for.
Excuse my English but I'm Italian
The version I use is delphi 10.3 Version 26.0.32429.4364
I am also attaching the screen shoot of the delphi version to be more sure (delphiver.png)
I inform you that the demo Teechart_Standard_Firemonkey_Demo has a compilation error, the TeeTools.res is missing (I am attaching a screen shoot)
I look forward to a resolution of the problem and thank you very much again.

[Yeray]

Hello,

I've just sent you a file with instructions to the mail you have registered in this forum, so you can install TeeChart Standard v2023.37 in RAD Studio 10.3.

[rbarone]

Good morning today I will download the zip and try the recompile.
In the meantime, thank you for your availability and patience.
See you soon I hope with good news.
Thank you

[rbarone]

Good morning
I wanted to inform you that the installation and compilation of the sources went very well and without any problems.
Thank you very much
I would also like to buy the TeeGrid
Will the same operation be necessary?
Good job and thanks again

[Yeray]

Hello,

TeeGrid is only distributed with sources, so you shouldn't find that problem.

[rbarone]

Hello,

I've just sent you a file with instructions to the mail you have registered in this forum, so you can install TeeChart Standard v2023.37 in RAD Studio 10.3.

hi
I would like to update my 2023.37 version to 2023.39
the previous time you sent me the sources to recompile as I have version 10.3 of delphi
Can I also have the sources of 2023.39?
thank you so much
Raffaele Barone

[Yeray]

Hello Raffaele,

I've just sent them.