URGENT: License Issue during runtime deployment

NY · Post by NY » Mon Jul 02, 2007 9:07 pm

We are getting following error after deploying the TeeChart dll in the users desktops.

Exception: An instance of type 'Steema.TeeChart.Chart' was being created, and a valid license could not be granted for the type 'Steema.TeeChart.Chart'. Please, contact the manufacturer of the component for more information

It is critical for the release of our product. Please reply back asap.

Narcís · Post by **Narcís** » Tue Jul 03, 2007 6:56 am

Hi NY,

Could you please read Tutorial 17 - Designtime, Runtime and License Requirements? Here it is explained how TeeChart's license control system works. You'll find the tutorials at TeeChart's program group.

Thanks in advance.

NY · Post by NY » Tue Jul 03, 2007 12:58 pm

We were able to resolve this problem by recompiling and renaming our assembly. Tutorial didn’t help.

Narcís · Post by **Narcís** » Tue Jul 03, 2007 1:08 pm

Hi NY,

If the tutorial didn't help maybe reading the forums thread can help you understand how TeeChart licensing system works.

http://www.teechart.net/support/viewtopic.php?t=4220
http://www.teechart.net/support/viewtopic.php?t=6043

Thanks in advance.