CLickSeries Event not working

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richheim
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CLickSeries Event not working

Post by richheim » Tue Jul 08, 2008 2:50 pm

I seem to be having as issue with ClickSeries events not being called.
It seems that mouse clicks are always being seen as background clicks...no matter if the mouse is right on top of a series point or not. I need to obtain the series a user clicks on so that I can take other actions based on that particular series value.

I have example source I can send you.

Again, I'm using VS 2005, ASP.NET 2.0, latest v. 3 of TeeChart.net, IE 6.0.

thanks,
Rich

Narcís
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Post by Narcís » Tue Jul 08, 2008 3:26 pm

Hi Rich,

Thanks for reporting. I could reproduce the issue here and added it (TF02013197) to the defect list to be fixed for next releases.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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richheim
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Post by richheim » Tue Jul 08, 2008 5:30 pm

Thanks Narcis.

I hope this is soon....I could really use this feature!!


:-)

Rich

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Post by Narcís » Wed Jul 09, 2008 8:39 am

Hi Rich,

I've checked that this works fine for me here setting WebChart's AutoPostback to true.

Could you please try if it works fine at your end?

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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richheim
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Post by richheim » Wed Jul 09, 2008 1:23 pm

Didn't seem to work for me. It DID cause the zoom control to stop working though.

NOTE: I do have this chart embedded in an ASP.NET Ajax updateControl and TabContainer/TabPanel....if that makes any difference.


Rich

Narcís
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Post by Narcís » Thu Jul 10, 2008 8:39 am

Hi Rich,

Would you be so kind to send us a simple example project we can run "as-is" to reproduce the problem here?

You can either post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
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richheim
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file uploaded

Post by richheim » Thu Jul 10, 2008 8:36 pm

I sent you a file called from_steema.zip.


thanks,
Rich

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Post by Narcís » Fri Jul 11, 2008 2:33 pm

Hi Rich,

Thanks for the example project. There was a misunderstanding as AutoPostback needs to be set to false for zoom to work. We have rechecked the issue here and found that it works fine under FireFox but there's a problem with Internet Explorer 7. We are investigating the issue and will get back to you when we have further news.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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richheim
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Post by richheim » Fri Jul 11, 2008 2:58 pm

my users are stuck using IE 6. No way around that here.

:-(

Marc
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Post by Marc » Tue Jul 15, 2008 8:25 am

Hello Rich,

We found the cause of the problem and have added a fix to TeeChart to be included with the next maintenance release.

Regards,
Marc Meumann
Steema Support

richheim
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New Release soon

Post by richheim » Thu Aug 07, 2008 1:36 pm

Hi,

I could really use this change. Is the new release slated for anytime soon? Could I maybe beta test?

thanks,
rich

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Re: New Release soon

Post by Christopher » Thu Aug 07, 2008 2:44 pm

Hello,
richheim wrote:I could really use this change. Is the new release slated for anytime soon? Could I maybe beta test?
All things being equal, the next teechart.net v3 maintenance release should be available within the next five working days. I'm afraid we don't run beta programs for maintenance releases. I hope that's ok.
Thank you!

Christopher Ireland (Steema crew)
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richheim
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Latest maintenance release v3 still some issues

Post by richheim » Thu Aug 21, 2008 2:58 pm

Thanks for the new release of v3.

There still seems to be an issue though...it fixed "click series" for the financial volume chart I have - but not for others. For example - I have a scatter diagram (I can send you the code) where Click Series is still not being called. Can I send you this example?

thanks,
Rich

richheim
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Ignore my last message!!

Post by richheim » Thu Aug 21, 2008 5:34 pm

I was able to get it working....my fault.
Sorry about that and thanks again for the update!!!!


Rich

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