Printing with SeriesBandTool has a problem

Srinivas Avancha · Post by **Srinivas Avancha** » Fri Dec 19, 2008 9:59 pm

Hi,

Printing a chart with seriesbandtool on a postscript printer prints the band color on the entire axis.

Best Regards
Srinivas.

Sandra · Post by **Sandra** » Mon Dec 22, 2008 10:26 am

Hi Srinivas Avancha!

We checked your problem with virtual PostScript printer from Adobe and your problem doesn't occur. We are using TeeChart for .NET v3 version that was posted last Friday at the client download area. Could you please test with virtual PostScript printer from Adobe? http://www.adobe.com/support/downloads/ ... atform=win

Please could you also tell us which is your version of teeChart, and which printer do you use?

Thanks

Best Regards
Sandra Pazos

Steema Support Central
http://support.steema.com

Srinivas Avancha · Post by **Srinivas Avancha** » Tue Dec 23, 2008 6:25 pm

Hi Sandra Pazos,

Nope, it did not fix the problem. The drivers found on that site were very old anyways, even if they had worked our customers would have complained the same.

BTW : I did use the latest version of TeeChart you stated.

Best Regards
Srinivas.

Sandra · Post by **Sandra** » Wed Dec 24, 2008 8:38 am

Srinivas Avancha

Could you please try update your PS printer drivers version and let us know the exact printer model?

Thanks, in advanced

Best Regards
Sandra Pazos

Srinivas Avancha · Post by **Srinivas Avancha** » Mon Dec 29, 2008 3:02 pm

Sandra Pazos,

The printers we tried are a HP Color Laser Jet 3600, a HP LaserJet 4250 and a Xerox Phaser 6130. We used the most recent PS drivers for all 3.

Best Regards
Srinivas Avancha.

Sandra · Post by **Sandra** » Tue Dec 30, 2008 10:42 am

Hi Srinivas Avancha,

We don't have a printer on your list to check with here. The nearest we have is the HP 2600n which is not Postscript (please confirm whether the 3600 on your list is using JetReady rather than Postscript as this may affect implication of the issue). We have tested to a virtual Postscript printer without a visible problem.

Thanks, avanced

Best Regards,
Sandra Pazos

Steema Support Central
http://support.steema.com

Srinivas Avancha · Post by **Srinivas Avancha** » Wed Dec 31, 2008 3:44 pm

Hi Sandra Pazos,

I am pretty sure I chose the PostScript driver for the 3600, and the rest of them are Postscript and have the problem.

Thanks
Srinivas

Sandra · Post by **Sandra** » Mon Jan 05, 2009 9:42 am

Hi Srinivas Avancha!

We can't see an obvious location in the TeeChart code where a rendering problem might occur that might not be a problem local to a printer driver and we are unable to recreate the problem on a generic postscript printer here. The TeeChart SeriesBand Tool calls the standard Graphics (System.Drawing) FillPolygon method; we'll need to see if the problem lies with that method. To start from a common point it would be useful if you could send us a small example project that recreates the problem.

You can either post your files at news://www.steema.net/steema.public.attachments newsgroup or at our upload page

Best Regards
Sandra Pazos

Steema Support Central
http://support.steema.com