TeeChart .Net Run-time deployment error?

[Peter Kieu]

Hi TeeChart .Net supporters

I face an issue of deploying TeeChart run-time component:
Everything is OK on my development computer. However, when I make setup file and deploy all my solution to other PCs,
and run my application to show Chart, a run-time error about TeeChart License.

Here is my system:
- Development: Vista Business, VS 2008 SP1, Teechart V3 For .NET 2008
- Testing systems: Windows 7, Windows XP

History: Before buying License for Teechart V3 For .NET 2008, I used to use an evaluation/trial version of Teechart .NET and Teechart ActiveX.
If I design a standalone project using TeeChart .net, No problem occurs.
This issue only occurs in my Chart library module, which is invoked by some applications!

Please help me ASAP!
Thanks much in advanced!

[Narcís]

Hi Peter,

Which is the exact error message you are getting? I strongly recommend you to read and follow the steps I suggested in this thread for solving similar issues.

Hope this helps!

[Peter Kieu]

Hi Narcís,
Thanks for your fast response!

I tried some procedures following your links.
However, those only solve for new standalone applications.
In my old module, I clean all things inside built-folder, and delete TeeChart object, then dragdrop again to my form.

All design activities work well!

I do not know why this error still occurs!?
Looking forward to more detail help from you soon!
Thanks

[Narcís]

Hi Peter,

Which is the exact error message do you get?'

Thanks in advance.

[Peter Kieu]

Hi again,

Here is the error message:
Please see the attached file!

Here is my TeeChart info:
Steema.TeeChart.TChart, TeeChart, Version=3.5.3498.27368, Culture=neutral

One IMPORTANT thing is: During installation, Ms./Mr. TeeGofer_H2reg.exe can not play with my Vista Business or my Windows 7 Enterprise registries!

I think that some registry entries are not registered, then cause Setup/deployment issue. but design-time is still OK!
Plz consider

[Narcís]

Hi Peter,

One IMPORTANT thing is: During installation, Ms./Mr. TeeGofer_H2reg.exe can not play with my Vista Business or m

Are you running the installer with administrator rights? You can right-click on it an select "Run as Administrator".

If you say new applications works fine for you and only old applications fail, could you please verify again all the steps I mentioned in the thread I pointed you for the failing application/s? If any problem occurs could you please let us know at which step did it fail?

BTW: Is the failing application a standalone WinForms project or is a more complex solution?

Thanks in advance.

[Peter Kieu]

Yes of course, I used administrator account to setup and build my module.

The result of my module is a library containing forms to draw chart by TeeChart objects, e.g. QChart.dll.
We want to deploy this module for some development groups, and of course, TeeChart.dll must follow QChart.dll without run-time license error!

Please help more!

[Narcís]

Hi Peter,

In that case you may need to use the plugin license setup as described at the thread below. Can you please read to see if this fits into your application setup?

http://www.teechart.net/support/viewtopic.php?t=9662

Thanks in advance.

[Peter Kieu]

Thanks!
Your answer sounds nice^^