Install fails

TeeChart for Microsoft Visual Studio .NET, Xamarin Studio (Android, iOS & Forms) & Monodevelop.
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jobob
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Install fails

Post by jobob » Sun Jun 27, 2010 8:12 pm

Dear Sirs,

I signed up for an evaluation copy of your latest version. I am considering moving to WPF and the latest version to run under Visual Studio 2010.

I tried this on two different machines, with the same results.
Windows 7 OS 64 bit.
Visual Studio 2010.

I retrieved this file from your web site.
I may have retrieved the wrong one?

TeeChartNET2010VSNET2010Eval_4.0.2010.27967.exe

When I ran the install I got a series of 3 dialog boxes - after pressing OK

Dialog 1
Windows cannot find 'C:\PROGRA~2\Microsoft Help Viewer\v1.0\HelpLibManager.exe'. Make sure you typed the name correctly, and then try again.

Dialog 2
Error
Could not execute the external program
C:\PROGRA~2\Microsoft Help Viewer\v1.0\HelpLibManager.exe

Dialog 3
This installation did not complete. Would you like to rollback the changes that were made during the partial installation?

Did I retrieve the correct file for my environment?

Thanks

Narcís
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Location: Banyoles, Catalonia
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Re: Install fails

Post by Narcís » Mon Jun 28, 2010 8:07 am

Hi jobob,

Yes, I think this is the correct installer. Registered version also includes x64 assemblies but they only need to be used for building fully 64-bit native applications. x86 assemblies can be using in 64-bit environments without problems.

Did TeeChart assemblies installed fine at your machine? Have you tried loading TeeChart assemblies manually into VS2010 as described here?

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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