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Install fails

Posted: Sun Jun 27, 2010 8:12 pm
by 14045271
Dear Sirs,

I signed up for an evaluation copy of your latest version. I am considering moving to WPF and the latest version to run under Visual Studio 2010.

I tried this on two different machines, with the same results.
Windows 7 OS 64 bit.
Visual Studio 2010.

I retrieved this file from your web site.
I may have retrieved the wrong one?

TeeChartNET2010VSNET2010Eval_4.0.2010.27967.exe

When I ran the install I got a series of 3 dialog boxes - after pressing OK

Dialog 1
Windows cannot find 'C:\PROGRA~2\Microsoft Help Viewer\v1.0\HelpLibManager.exe'. Make sure you typed the name correctly, and then try again.

Dialog 2
Error
Could not execute the external program
C:\PROGRA~2\Microsoft Help Viewer\v1.0\HelpLibManager.exe

Dialog 3
This installation did not complete. Would you like to rollback the changes that were made during the partial installation?

Did I retrieve the correct file for my environment?

Thanks

Re: Install fails

Posted: Mon Jun 28, 2010 8:07 am
by narcis
Hi jobob,

Yes, I think this is the correct installer. Registered version also includes x64 assemblies but they only need to be used for building fully 64-bit native applications. x86 assemblies can be using in 64-bit environments without problems.

Did TeeChart assemblies installed fine at your machine? Have you tried loading TeeChart assemblies manually into VS2010 as described here?

Thanks in advance.