a new case about chart zoom bug

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mks-ydi
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a new case about chart zoom bug

Post by mks-ydi » Wed Jul 27, 2011 2:04 am

Dear Support Team,

:) The attachment is a new case about chart zoom. I use "form" instead of "div" as tchart container. but the bug is still there.Please help.

Best Regards
Carol
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ChartZoom.zip
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Sandra
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Re: a new case about chart zoom bug

Post by Sandra » Wed Jul 27, 2011 11:49 am

Hello Carol,

Can you please tell us how we can reproduce step to step your problem? So,I test your project and zoom works fine here using tag <form></form>.

Thanks,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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mks-ydi
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Re: a new case about chart zoom bug

Post by mks-ydi » Wed Aug 03, 2011 1:29 am

Hi Sandra

I make the step in step.docx.

Thanks,

Carol
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Step.7z
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Sandra
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Re: a new case about chart zoom bug

Post by Sandra » Thu Aug 04, 2011 10:46 am

Hello mks-ydi,

Ok. I can reproduce it and I am very grateful, if you can confirm us, if this problem only appears for you when your Window of Browser isn't maximize.

Thanks,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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mks-ydi
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Re: a new case about chart zoom bug

Post by mks-ydi » Fri Aug 05, 2011 3:11 am

Hi Sandra

This bug is only because of scroll bar no matter whether browser is maximize.
We really need solve this bug very soon. If we can't get solution, zoom utility will be unavailable.

Thanks
mks-ydi

Sandra
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Re: a new case about chart zoom bug

Post by Sandra » Fri Aug 05, 2011 10:53 am

Hello mks-ydi

Thanks for your information. I have added your request in bug list report with number [TW77015684]. We will try to fix it in next maintenance releases of TeeChart.Net. On the other hand, I can not provide a estimate date of when next maintenance release will be published, because last release is of 28 of July. I recommend you to be aware at this forum, our RSS news feed, twitter and facebook accounts for new release announcements and what's implemented on them.

Thanks,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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