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Instalation error - Demo feature not working

Posted: Thu Oct 11, 2012 8:49 am
by 15662747
Hello,
when I installed for the first time TeeChart for .NET 2012 4.1.2012.05100 (trying with different selection options) I had some installation errors, but I did not care about because component was working and I was able to develop my application.
The main problem I identified was related to demos not working.
Now I tried to update to latest version, hoping to a better result, but I had the same problem.

During installation setup I selected
- all frameworks
- VS2008 and VS2010
- Direct2D for VS2008 and VS2010

I had this errors during installation
TeeChart error.png
TeeChart error.png (88.51 KiB) Viewed 5556 times
And I have this error running Feature Demo
TeeChart error.png
TeeChart error.png (88.51 KiB) Viewed 5556 times
Suggestions?

Re: Instalation error - Demo feature not working

Posted: Thu Oct 11, 2012 8:50 am
by narcis
Hello dauser,

Are you running the installer with Administrator user permissions?

Thanks in advance.

Re: Instalation error - Demo feature not working

Posted: Thu Oct 11, 2012 9:18 am
by 15662747
Hi Narcis,
Yes, I'm running with Administrator user permissions.

Re: Instalation error - Demo feature not working

Posted: Thu Oct 11, 2012 9:30 am
by narcis
Hi dauser,

Which is the size of the installer? It should be 157.72 MB. Could you please try downloading it again just in case it was corrupt?

Thanks in advance.

Re: Instalation error - Demo feature not working

Posted: Thu Oct 11, 2012 10:15 am
by narcis
Hi dauser,

We could reproduce the problem here now. For the demo try copying TeeChart.dll and TeeChart.Video.dll from C:\Program Files\Steema Software\Steema TeeChart for .NET 2012 4.1.2012.09280\net40\x86 to C:\Program Files\Steema Software\Steema TeeChart for .NET 2012 4.1.2012.09280\Examples\DemoProject\bin\ExecutableDemo and try running the demo again. The problem is that the assemblies there were .NET 3.5 and the *.exe was build with .NET 4.0. We will try to fix the issue here.