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print pie chart to PDF issue

Posted: Fri Mar 25, 2016 7:23 am
by 16077880
Hi,

we are using TeeChart (4.1.2012.9283) component in our .NET application, we use TChart.Editors.EditorUtils.ShowFormModal to invoke "Graph Print Editor" dialog thus user can print pie chart to PDF (by selecting a PDF product in printer listbox), we found the Pie chart in PDF is not shown correctly, it occurs for serveral PDF tools including FreePDF, Adobe Acrobat Pro and CutePDF.
i attached two image of how pie chart is shown in PDF.

As the error will be shown in several PDF tools, so i want to know is this a known issue, are there any ways to fix (or workaround) it?

Thanks,
Xin

Re: print pie chart to PDF issue

Posted: Tue Mar 29, 2016 9:29 am
by Christopher
Hello Xin,

This issue is already registered in our issue tracking software with id=1312. Many apologies for any inconvenience this issue causes. We will look into fixing this issue before the next maintenance release.

Re: print pie chart to PDF issue

Posted: Mon Apr 18, 2016 3:12 am
by 16077880
Hi Christopher,

Thanks a lot for the information, now we know is an known issue.
We also want to know if there are any plans for this issue, e.g. , will it be fixed, in which release we can get the fix?

Thanks,
Xin

Re: print pie chart to PDF issue

Posted: Mon Apr 18, 2016 1:55 pm
by Christopher
Hello Xin,

Yes, id=1332 has been fixed and will be available in the next maintenance release due out at the beginning of next month.