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TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Thu Apr 06, 2017 7:09 am
by 15679943
TeeChart for .NET v2017 [14 MAR 2017] RELEASE 4.1.2017.03140 creates an error message when running the installer, see attachment
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Thu Apr 06, 2017 8:56 am
by Christopher
Hello,
We are sorry to hear you having issues installing the latest version of TeeChart on your machine. A couple of questions:
1) which version of Windows are you running?
2) are you installing TeeChart into a unique folder, that is, a folder that does not already exist on your machine?
3) do you have an internet connection?
4) are you using a proxy to connect to the internet?
5) is your licence up to date?
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Thu Apr 06, 2017 11:13 am
by 15679943
1. Windows 8.1 english
2. the folder c:\Program Files (x86)\Steema Software\Steema TeeChart for .NET 2017 4.1.2017.03140\ gets created (it did not exist at the start of the installation), and a Utils subdirectory is also there.
3. yes
4. no
5. yes, I suppose, I could download the non eval version with the license number I put into the installation dialog
I'll try again now after a reboot
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Thu Apr 06, 2017 11:21 am
by 15679943
It did not work after a reboot with no programs running and no "Steema Software" directory in the install folder
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Tue Apr 11, 2017 6:19 am
by 15679943
The same problem occured when I tried on a second PC with Windows 8.1 64 bit
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Tue Apr 11, 2017 9:18 am
by 15679943
It works on windows 7 64 bit
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Tue Apr 11, 2017 11:16 am
by 15679943
except that files are missing for the .NET 4.6.2 64 bit install
Re: TeeChart for .NET v2017 [14 MAR 2017] does not install
Posted: Wed Apr 12, 2017 9:17 am
by Christopher
Hello,
mcs wrote:except that files are missing for the .NET 4.6.2 64 bit install
Yes, apologies for this error, it does seem that most of these files are missing. You will be able to use the .NET 4.6 x64 files as a replacement, given that they are (or would be) identical in content to the .NET 4.6.2 files.