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Deactivating TeeChart .NET license when old computer not accessible

Posted: Fri Jun 28, 2024 4:00 pm
by 15695712
Hello,

Unfortunately the computer that was licensed for TeeChart has had a catastrophic failure and we cannot deactivate the license to use TeeChart on a new computer. Are there other options to deactivate the old computer?

Kind regards,
Rob

Re: Deactivating TeeChart .NET license when old computer not accessible

Posted: Sun Jun 30, 2024 1:08 pm
by Marc
Hello Rob,

Please send your license details to sales @ steema.com and we will check and help resolve the allocation issue.

Regards,
Marc Meumann

Re: Deactivating TeeChart .NET license when old computer not accessible

Posted: Sun Jun 30, 2024 6:09 pm
by 15695712
Thanks Marc. Much appreciated.