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Chart image intermittently fails to display

Posted: Thu Sep 21, 2006 9:31 am
by 9642417
Hello

We're running TeeChart for .NET 2.0 in an ASP.NET 2.0 app on IIS 6.0, with TempChart set to HttpHandler.

The chart image usually (but not always - perhaps 7 out of 10 refreshes)) fails to display - we get a broken image marker.

On a second server, which as far as our infrastructure guys can determine is identical, it displays every time.

Have you seen anything like this elsewhere?

Many thanks

bump?

Posted: Tue Oct 17, 2006 11:15 am
by 9642417
any ideas?

Posted: Tue Oct 17, 2006 4:10 pm
by Marc
Hello,

Sorry we didn't get a status message to you. This has been looked at and problem was reproduced on early checks run. Unfortunately we haven't been able to reproduce the problem since it's gone to further tests and have yet to confirm whether the issue is related to a particular version. What TeeChart build number are you running on your servers?

With thanks.
Regards,
Marc Meumann

Posted: Wed Oct 18, 2006 9:08 am
by 9642417
build 2.0.2306.26232 - we're about to upgraded to 2.0.2469.25745.

Posted: Wed Oct 18, 2006 9:11 am
by 9642417
whoops, hit submit - meant to say
(1) I'll post again if the upgrade fixes the problem
(2) thanks!