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URGENT: License Issue during runtime deployment

Posted: Mon Jul 02, 2007 9:07 pm
by 13045524
We are getting following error after deploying the TeeChart dll in the users desktops.

Exception: An instance of type 'Steema.TeeChart.Chart' was being created, and a valid license could not be granted for the type 'Steema.TeeChart.Chart'. Please, contact the manufacturer of the component for more information

It is critical for the release of our product. Please reply back asap.

Posted: Tue Jul 03, 2007 6:56 am
by narcis
Hi NY,

Could you please read Tutorial 17 - Designtime, Runtime and License Requirements? Here it is explained how TeeChart's license control system works. You'll find the tutorials at TeeChart's program group.

Thanks in advance.

Posted: Tue Jul 03, 2007 12:58 pm
by 13045524
We were able to resolve this problem by recompiling and renaming our assembly. Tutorial didn’t help.

Posted: Tue Jul 03, 2007 1:08 pm
by narcis
Hi NY,

If the tutorial didn't help maybe reading the forums thread can help you understand how TeeChart licensing system works.

http://www.teechart.net/support/viewtopic.php?t=4220
http://www.teechart.net/support/viewtopic.php?t=6043

Thanks in advance.