Licensing Question
Posted: Mon Oct 15, 2007 8:55 am
Hi
We have a .NET project using your, excellent, TChart product. We have just begun to role it out to production machines and have hit the following problem. On some machines we get a licensing issue with the exception:
"Failed to create item from the serialized config - Type: GUISplitterComponent, Id: FxAutoHedger.TopSplit. Reason 'An instance of type 'Steema.TeeChart.Chart' was being created, and a valid license could not be granted for the type 'Steema.TeeChart.Chart'. Please, contact the manufacturer of the component for more information."
However on other machines everything works absolutely fine and your graphing component appears and works fine. We can see no obvious reason why this would be the case. The .licx file is embedded in our dlls and the target machines have never had any version of TChart on them before. Could you suggest please what might be going wrong?
Many thanks
Ewan Wilcox
Lehman Brother Fixed Income IT.
We have a .NET project using your, excellent, TChart product. We have just begun to role it out to production machines and have hit the following problem. On some machines we get a licensing issue with the exception:
"Failed to create item from the serialized config - Type: GUISplitterComponent, Id: FxAutoHedger.TopSplit. Reason 'An instance of type 'Steema.TeeChart.Chart' was being created, and a valid license could not be granted for the type 'Steema.TeeChart.Chart'. Please, contact the manufacturer of the component for more information."
However on other machines everything works absolutely fine and your graphing component appears and works fine. We can see no obvious reason why this would be the case. The .licx file is embedded in our dlls and the target machines have never had any version of TChart on them before. Could you suggest please what might be going wrong?
Many thanks
Ewan Wilcox
Lehman Brother Fixed Income IT.