Page 1 of 1

Problems upgrading from evaluation to full

Posted: Mon Sep 01, 2008 1:00 pm
by 13049723
Hi there,

After evaluating this product we decided to purchase it specifically for use to aid development of ASP.NET web sites. I can't get the evaluation warning messages to go away even though I've installed the full version of the program and run your validation app (which I assume modifies the registry). I've started a new website in VS.NET 2005 and selected "Choose Toolbar Items" and unchecked the reference to the dll (V3.5.3065.19164) in the evaluation folder and selected Teechart.dll in the full version install folder (V3.5.3105.20151).

I then try to drag and drop the webchart icon in the toolbox onto my webpage and try to edit it's properties via the wizard-like interface and I get a message popping up to tell me that my evaluation has expired. This messagebox pops up repeatedly after you click OK.

What have I done wrong? I'm sorry if this question has been asked before, I searched in previous threads to no avail. I can't find an uninstall option on the eval version.

I am running VS2005.NET SP1 on Vista Business 32 bit SP1.

I've tried running your example website but I get an unhandled exception 401 unauthorized on a (HttpWebResponse)rqst.GetResponse (line 48 Content.aspx.cs), I assume there's a setup issue with the VS development webserver?

Thanks in advance for any assistance that you can provide.

Posted: Mon Sep 01, 2008 1:42 pm
by narcis
Hi TlcDev,

Yes, most likely. I recommend you to uninstall the registered version, uninstall the evaluation version (if you haven't don't so), clean TeeChart's AssemblyFolders as suggested here and install again the registered version.

If the problem persists try running TeeRegister tool, available at the client area.

If this doesn't help please let us know.

Posted: Mon Sep 01, 2008 2:55 pm
by 13049723
Couldn't get the full version to uninstall (missing INSTALL.LOG) but overwriting it and running the register util fixed the problem. I still can't get the example code to work but I see someone's made a thread about it.

Thanks for your help!