Chart image intermittently fails to display

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AK
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Chart image intermittently fails to display

Post by AK » Thu Sep 21, 2006 9:31 am

Hello

We're running TeeChart for .NET 2.0 in an ASP.NET 2.0 app on IIS 6.0, with TempChart set to HttpHandler.

The chart image usually (but not always - perhaps 7 out of 10 refreshes)) fails to display - we get a broken image marker.

On a second server, which as far as our infrastructure guys can determine is identical, it displays every time.

Have you seen anything like this elsewhere?

Many thanks

AK
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Joined: Thu Sep 07, 2006 12:00 am

bump?

Post by AK » Tue Oct 17, 2006 11:15 am

any ideas?

Marc
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Post by Marc » Tue Oct 17, 2006 4:10 pm

Hello,

Sorry we didn't get a status message to you. This has been looked at and problem was reproduced on early checks run. Unfortunately we haven't been able to reproduce the problem since it's gone to further tests and have yet to confirm whether the issue is related to a particular version. What TeeChart build number are you running on your servers?

With thanks.
Regards,
Marc Meumann
Steema Support

AK
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Post by AK » Wed Oct 18, 2006 9:08 am

build 2.0.2306.26232 - we're about to upgraded to 2.0.2469.25745.

AK
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Post by AK » Wed Oct 18, 2006 9:11 am

whoops, hit submit - meant to say
(1) I'll post again if the upgrade fixes the problem
(2) thanks!

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