Red "X" when rotating

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VH1
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Posts: 105
Joined: Thu May 13, 2004 4:00 am
Location: UK

Red "X" when rotating

Post by VH1 » Mon Mar 19, 2007 11:10 am

Version: 1.1.2531.28391

I am using a Tower series with thousands of data points, when I attempt to rotate/elevate the chart it is very slow (understandable perhaps due to amount of data).

Occasionaly, whilst rotating/elevating, the chart will dissappear and will be replaced by a Red "X" on a white background. After this, the user cannot use the chart.

Unfortunately, I am unable to reproduce this problem, however, I have seen it on many occasions and felt it best to highlight it.

Narcís
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Post by Narcís » Mon Mar 19, 2007 11:35 am

Hi VH1,

If you can't easily reproduce it, could you please export this chart to a .ten file and post it at our upload page so that we can try to reproduce the issue here?

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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VH1
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Posts: 105
Joined: Thu May 13, 2004 4:00 am
Location: UK

Post by VH1 » Mon Mar 19, 2007 12:13 pm

Yes, I will do this later today for you

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