Installation error

Metek · Post by **Metek** » Thu Jul 31, 2008 11:56 am

After installing TeeChart Standard v8.0 VCL/NET I tried to run the demo program Tee8New.exe, but a an error message occurs:
"Class TSeriesTypeIsoSurface not found", and the program is not working properly.
The Tutorials can not be found, the link from my start folder points to the missing file "C:\Programme\Steema Software\TeeChart Standard 8 for Delphi 2007\Docs\TeeChartStdv8Manual.chm"
Reinstalling the software will not solve the problem.
How to get a correct installation?
Regards
Jürgen

Narcís · Post by **Narcís** » Thu Jul 31, 2008 12:01 pm

Hi Jürgen,

TIsoSurfaceSeries is only included with TeeChart Pro v8 VCL. However, you should be able to run the demo.

Tutorials issue has been solved in v8.03 installers. If you let us know which IDE are you using I'll send you release candidate installer for v8.03 so that you can check if both issues work fine for you.

Metek · Post by **Metek** » Thu Jul 31, 2008 12:13 pm

Hi Narcís,

the IDE is
CodeGear™ Delphi® 2007 für Win32® R2 Version 11.0.2902.10471

Narcís · Post by **Narcís** » Thu Jul 31, 2008 12:35 pm

Hi Jürgen,

Thanks for the info. Just sent you the details to download the installer to your forums profile e-mail address.

Metek · Post by **Metek** » Thu Jul 31, 2008 1:51 pm

Hi Narcís,
thank you for the installer, but the problem is similiar: after starting Tee8New.exe the following message box appears:

Der Prozedureinsprungpunkt
"@Teengine@TChartValueList@ToString$qqri"
wurde in der DLL "Tee811.bpl" nicht gefunden.

(Sorry, this is a German Windows XP prof., means, that the DLL entry point is not found)
The Tutorials is still not found yet.

What now?

Narcís · Post by **Narcís** » Thu Jul 31, 2008 2:05 pm

Hi Jürgen,

Can you please try using Tee8New.exe I've uploaded here?

Please let me know when you have downloaded the file as I'll remove it from our server.

Regarding the tutorials, do you have TeeChart8Manual.chm at TeeChart's installation "Docs" folder?

Thanks in advance.

Metek · Post by **Metek** » Thu Jul 31, 2008 2:33 pm

Hi Narcís,

I have downloaded the Tee8New.exe, but the (translated) message now is:
The application could not start because TeePro811.bpl is not found

(Please note: I have a license for TeeChart Standard only)

Regards
Jürgen

Narcís · Post by **Narcís** » Fri Aug 01, 2008 9:33 am

Hi Jürgen,

Can you please try this version?

http://www.steema.com/files/public/support/Tee8New.zip

Thanks in advance.

Metek · Post by **Metek** » Mon Aug 04, 2008 9:04 am

Hi Narcís,

this version of Tee8New.exe is running well, so I will replace the wrong version in my installation folder.
In the Docs folder I found the TeeChart8Manual.chm (instead of TeeChartStdv8Manual.chm), so I changed the link to this file.

Thank you
Jürgen