Datatable tool out of sync when scrolling

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AIDev
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Datatable tool out of sync when scrolling

Post by AIDev » Wed Apr 08, 2009 10:14 pm

Hi,

I have a bar chart and the Datatable tool below it. I have set up the chart such that holding down the right mouse button and moving the mouse scrolls the chart left and right. While I do this, I see the datatable values change as they scroll. The bars keep their value as I scroll, but the visible datatable elements will change many times. Obviously this is not correct behavior - is there something in the datatable initialzation I need to do to prevent this?

Thanks,

Kurt

Sandra
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Post by Sandra » Thu Apr 09, 2009 8:21 am

Hello Kurt,

We already knew this problem, and it is added to list Bug Report with number [TF02013860], we will try to fix it for next versions of TeeChart .NET.

Thanks,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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AIDev
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Post by AIDev » Thu Apr 09, 2009 6:43 pm

Yipes! That is not what I was hoping to here...

Is there a workaround for this? When is the next version due out? Will this be in the next version?

I do not see how the datatable tool can be considered usable unless you disable scrolling and zooming, which is not a very good option in my case.

AIDev
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Post by AIDev » Thu Apr 09, 2009 11:51 pm

Hi Sandra,

in addition to any workarounds (if any exist) that you can suggest, is there a list of known issues with the datatable tool that I can review? It would be nice to see so that I do not spend time troubleshooting known issues...

Thanks again.

Kurt

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Post by Narcís » Tue Apr 14, 2009 7:29 am

Hi Kurt,

I'm afraid there's no workaround I can think of. A date hasn't been fixed for next TeeChart for .NET v3 maintenance release yet. I'm not able to tell you if this issue will be fixed on it either.

There's another issue with DataTableTool which we are aware of:

http://www.teechart.net/support/viewtop ... tf02013745
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
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AIDev
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Post by AIDev » Tue Apr 14, 2009 11:12 pm

Thanks Narcís.

Kurt

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Post by AIDev » Tue Apr 28, 2009 6:01 pm

Hi,

I just realized that the same issue happens when zooming in. This is a deal-breaker for us. I hate to put it like this, but if I can't find a workaround, and I don't have a date for when the issue will be resolved, I am going to have to find another vendor. Are we certain there is no workaround available?

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Post by Marc » Wed Apr 29, 2009 2:14 pm

Hello Kurt,

The issue has been assigned for attention. We should be able to provide a fix to be included with an update within 3 to 4 weeks.

Regards,
Marc Meumann
Steema Support

AIDev
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Post by AIDev » Wed Apr 29, 2009 5:00 pm

Thanks Marc.

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Post by AIDev » Mon May 11, 2009 9:23 pm

Is the fix for the datatable tool in the new (v4) release, or will it first be in the maintenance release?

Marc
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Post by Marc » Fri May 15, 2009 10:49 am

Hello,

The fix isn't yet written into the first v4 release. We do expect it to form part of a maintenance release for May (v3 & v4).

Regards,
Marc
Steema Support

AIDev
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Post by AIDev » Fri May 15, 2009 5:56 pm

Thanks Marc.

Narcís
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Post by Narcís » Wed May 20, 2009 9:42 am

Hi AIDev,

A new maintenance release fixing this has been published now:

http://www.teechart.net/support/viewtopic.php?t=9750
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
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AIDev
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Re: Datatable tool out of sync when scrolling

Post by AIDev » Mon Oct 26, 2009 10:31 pm

It looks like the scrolling is improved - the data seems to be correct for the bars showing. However it seems like the datatable overlaps values often, which makes for an ugly display. Here is a screenshot:
datable_Value_overlap.png
datable_Value_overlap.png (7.43 KiB) Viewed 20990 times
Thanks!

Kurt

Sandra
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Re: Datatable tool out of sync when scrolling

Post by Sandra » Tue Oct 27, 2009 10:22 am

Hello Kurt,

Problem is related with bug [TF02014272]. Please see next link


Thanks,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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