Error opening chartEditor in user's computer

[Narcís]

Hi wakeup,

After some testing in different environments we could reproduce the issue here in a Windows 7 x64 machine. With which operating systems are you having those problems? Are they x64 versions?

Thanks in advance.

[acastro]

Windows XP 32 bits.

Thanks

[Narcís]

Hi wakeup,

Thanks for your feedback. We have finally been able to identify the problem. It's a bug in TeeChart for .NET 2009 sources (TF02014621) which searches for HKEY_LOCAL_MACHINE\Software\Steema Software\TeeChart.NET registry key and returns the wrong value if it doesn't exist, which is the case for development machines and Windows 7 x64 machines. We are working on implementing a solution for next maintenance release. In the meantime the workaround available is manually creating HKEY_LOCAL_MACHINE\Software\Steema Software\TeeChart.NET registry key. With this TeeChart will already use default values and shouldn't crash.

Hope this helps!

[acastro]

I created that empty registry key and it run successfully now.

How much time it usually spends between maintenance releases?

[Narcís]

Hi wakeup,

I created that empty registry key and it run successfully now.

I'm glad to hear that!

How much time it usually spends between maintenance releases?

We try to publish a new TeeChart for .NET 2009 release every 6 weeks approximately. Since last release is from 4th December 2009 you can expect this being out by the end of this month. A date hasn't been fixed yet but it will be announced at this forum and also posted at our RSS news feed.

[Narcís]

Hi wakeup,

Just wanted to let you know that this issue has been fixed for the next maintenance release.

[Narcís]

Hi wakeup,

A new maintenance with a fix for TF02014621 has been posted now.

[acastro]

I downloaded "TeeChartNET2009VSNET2008_4.0.2009.62332.exe" file several times and always shows "Its not valid win32 application".

Thanks

[Narcís]

Hi wakeup,

Thanks for reporting. I could reproduce this here. It seems the files got corrupted when being uploaded to the server. We will try to fix it ASAP.

[Narcís]

Hi wakeup,

Correct installers are available now.

Sorry for the inconveniences this may have caused.