Error in TeCanvas

[johnnix]

Hello,

My application is running fine for several years now on many clients but today for the very first time a client reported an error (See attached picture). What could be the issue here provided the fact that the application works ok on so many machines?

Kindest regards

[johnnix]

Ok, here is an update. The user just reported that when my application starts they first receive the attached error (app is running on a WinXP SP3 machine).

[Narcís]

Hi johnnix,

My application is running fine for several years now on many clients but today for the very first time a client reported an error (See attached picture). What could be the issue here provided the fact that the application works ok on so many machines?

We are aware of a similar issue (TV52015296) which was discussed in this thread. Can you please ask your client if they reproduced the issue in similar circumstances?

Ok, here is an update. The user just reported that when my application starts they first receive the attached error (app is running on a WinXP SP3 machine).

Could you please provide more detailed information or an example project to reproduce the problem here?

Thanks in advance.

[johnnix]

Hello Narcis,

I will see if the user wished to run a test app and reproduce the error. I am not able to reproduce the error here

Regards

[johnnix]

Hello,

Is there any work around for this error at all? Unfortunately I lost this client

Kindest regards

[Narcís]

Hi johnnix,

An option is try compiling the application with assertions disabled as explained at the thread I pointed you.