License number not correct to install binary version

TeeChart for Microsoft Visual Studio .NET, Xamarin Studio (Android, iOS & Forms) & Monodevelop.
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Philippe
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Joined: Fri Jun 17, 2016 12:00 am

License number not correct to install binary version

Post by Philippe » Tue Aug 01, 2017 2:03 pm

Dear Sir,

I downloaded and installed the full source code for xamarin.android without problems with my credential.
After I tried to downloaded and install the binary without success : Wrong License key, please enter a valid one or cancel the installation.
Could you please help me to resolve this issue.
Thank you

Regards,

Philippe

Sandra
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Joined: Fri Nov 07, 2008 12:00 am

Re: License number not correct to install binary version

Post by Sandra » Wed Aug 02, 2017 10:50 am

Hello Philippe,

I would like inform you that I can install without problems with my credentials, the TeeChart for Xamarin.Android 2017 binary and Source Code, build number 4.17.02.21, under Windows platform. Could you confirm us if you using the same version as us?
Also, could you confirm us in which platform you try to install Xamarin.Android, in Windows or iOS?

Thanks in advance
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Philippe
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Posts: 6
Joined: Fri Jun 17, 2016 12:00 am

Re: License number not correct to install binary version

Post by Philippe » Thu Aug 03, 2017 9:39 am

Dear Sandra,

Thank you for your reply.
I tried to install the TeeChart for Xamarin.Android binary for windows without success, File : TeeChartAndroid-4.17.02.21-windows.exe

Regards,

Philippe

Sandra
Site Admin
Site Admin
Posts: 3132
Joined: Fri Nov 07, 2008 12:00 am

Re: License number not correct to install binary version

Post by Sandra » Thu Aug 03, 2017 10:54 am

Hello Philippe,

Could you send an email to our Sales Dept at "sales at steema dot com" with your complete credentials information, because we can check your license here and find a solution for the problem?

Thanks in advance
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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