TeeChart 2013/latest release Problem with Licence

TeeChart for Microsoft Visual Studio .NET, Xamarin Studio (Android, iOS & Forms) & Monodevelop.
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Christian
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TeeChart 2013/latest release Problem with Licence

Post by Christian » Tue Jun 18, 2013 4:03 pm

Dear Steema Team,
I just installed the latest Teechart 2013 downloaded today from the web, because I'm using VS2012, and with previous Installation it didn't work.

Problem with the licence:
the VS2012 is a new installation on a different Virtuell Maschine and it does not create the registry key to enable the licence in the HKEY_LOCAL_MACHINE\SOFTWARE\Steema Software\TeeChart.NET

What do I Need to do to get this entry into the registry? The Installation process was successfull finished.

thanks for the Feedback
Christian

Narcís
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Re: TeeChart 2013/latest release Problem with Licence

Post by Narcís » Wed Jun 19, 2013 2:52 pm

Hi Christian,

Try running the TeeRegister tool available at the client download area. Execute it using the "Run as Administrator" option.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Christian
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Re: TeeChart 2013/latest release Problem with Licence

Post by Christian » Thu Jun 27, 2013 2:04 pm

Hi Narcis,

I downloaded the registry tool for 2010 and run it, added my licence number and passcode.

I received the reply "Error Setting registry value."

And nothing happend.
What can I do? Since I'm still working with VS 2012

Thanks
Christian

Narcís
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Re: TeeChart 2013/latest release Problem with Licence

Post by Narcís » Thu Jun 27, 2013 2:08 pm

Hi Christian,

Are you running it with the "Run as Administrator" option or using a user with Administrator role?
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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Christian
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Re: TeeChart 2013/latest release Problem with Licence

Post by Christian » Thu Jun 27, 2013 2:50 pm

Thanks Narcis,
that was it.
I didn't know that there was a difference. I was logged in with admin right, but that did'nt work, After I run it as "run as Administrator" it worked.

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